Welcome to the Technical Supports Page.

Here you can find New firmware release, New AP and (Software release, Setup, Manuals, Product Images & Specs. and Installation guides.

Update:08/27/2010

!!!WARNING!!! The following firmware files can only be used on the listed Part Number or Model product. Failure due to a firmware upgrade is not covered under warranty unless it was done by a U.S. Security Solutions technician. Please consult with a U.S. Security Solutions technician before upgrading the Firmware on your machine. Firmware upgrade is intended to fix Malfunction's on your machine, if your machine is fully functional a firmware upgrade is not recommended.
Rayvision/ Icatch DVR's Firmware
DVR'S Model	Version	Download	File Size
US411/RVH1004/US811/RVH1008/US611/RVH1016 Full Mac Support	1.0.3B90	X11B90.rar	11 MB
US411/RVH1004/US811/RVH1008/US611/RVH1016	1.0.3B89	X11B89.rar	10 MB
CPCAM / AVTECH DVR'S Firmware
DVR's Model	Version	Download	File Size
CPD541/540 AVC792/791/790 KPD671/672/673 MDR672/673	v.1200	CPD541D_1200.zip	11 MB
CPD551/550 AVC792DA/791A/790A KPD674 MDR674	v.1039	CPD551A_1039A.rar	10 MB
CPD546D/CPD546 AVC796D/AVC796	v.1177	CPD546D_1177.rar	9 MB
CPD548D/CPD548 AVC798D/AVC798	v.0060	CPD548D_0060.rar	9 MB
CPD556D/CPD556 AVC796AD/AVC796A	v.1019	CPD556D_1019.rar	10 MB
CPD558D/CPD558 AVC798AD/AVC798A	v.1022	CPD558D_1022.rar	10 MB
CPD507ZHC/507ZHD AVC717 ONLY	v.2040	CPD507HC_2040.rar	1.62 MB
CPD505ZHC/505ZHD AVC715 ONLY	v.2040	CPD505HC_2040.rar	1.62 MB
CPD507/507D/CPD507ZHC/507ZHD/AVC787/AVC787D	v.2030	CPD507_2030.rar	1.64 MB
CPD505/505D/CPD505ZHC/505ZHDAVC785/AVC785D	v.2030	CPD505_2030.rar	1.64 MB
CPD501/502D/CPD503/503DAVC781/AVC782D/AVC783/AVC783D	v.2030	CPD50123_2030.rar	1.64 MB
CPD560/561 AVC760/AVC761	v.2030	CPD5601_2030.rar	1.64 MB
CPD517/CPD517D-DV/CPD537/CPD537ASV/CPD507HDASV	v.1277A	CPD537_1277_M1.zip	10MB
CPD515/CPD515D-DV/CPD535/CPD535ASV/CPD505HDASV	v.1277A	CPD535_1277_M1.zip	10MB
CPD531D/CPD511/CPD561ASV/CPD561ASV AVC760AS/AVC761ASV	v.1276	CPD531_1276.rar	10 MB
CPD538/538D AVC758/758D KPD678	v.1077	CPD538_1077.rar	6 MB
CPD536/536D AVC756/756D KPD676	v.1052	CPD536_1052.rar	6 MB
DVR's upgrade instruction	CPD50X	Upgrade.PDF	235 KB
DVR's USB upgrade instruction	CPD51X-52X-53X-54X	upgrade_firmware_via_USB_flash_drive.doc	210 KB
DVR's Network upgrade instruction	CPD51X-52X-53X-54X	Upgrade_firmware_via_network_VVR.doc	61 KB

XR-Plus MPEG4 Network DVR's Firmware
DVR'S Model	Version	Download	File Size
XRS2008	v.1.42.29	iDVR800T7.10.042.29ENCUTBPM	3.8 MB
XRS2016	v.1.45.29	iDVR1600T5.10.045.29ENCUTBPM	3.8 MB

MPEG4 / H.264 DVR & Video Server Manual's
DVR's Model	Version	Download	File Size
CPD531/CPD535/CPD537	1.2	CPD537_535_531.pdf	5MB
CPD536/CPD538	1.1	CPD536_538.pdf	2MB
CPD511/CPD515/CPD517	0.94	CPD517_515_511.pdf	4MB
CPD511/CPD515/CPD517	0.95	CPD537ASV_CPD535ASV.pdf	2MB
CPD560AS/CPD561ASV	1.2	CPD560AS_CPD561ASV.pdf	5MB
CPD505ZHC/CPD507ZHC	1.6	CPD507ZHC_505ZHC.pdf	5MB
CPD503/CPD505/CPD507	1.1	CPD507_505_503.pdf	6MB
CPD501/CPD502/CPD502A/CPD560/CPD561	1.3	CPD501_502_502A_560_561.pdf	3MB
CPD541D/CPD546D/CPD548D	1.3	CPD548_546_541D.pdf	3MB
CPD540/540A KPD670/671/672 MDR 670/672/673	1.1	CPD540_540A.pdf	2MB
CPD551/551D AVC791A/791AD CPD556/556D AVC796A/796AD CPD558/558D AVC798A/798AD	1.1	CPD558_556_551D.pdf	3.09 MB
RVH1004D/US411A RVH1008/RVH108D/US811 RVH1016/RVH1016D/US611	0.6	RVH1008_1016.pdf	5.6 MB
RVH1004/US411L	0.6	RVH1004.pdf	6MB
RVH1004 Quick Start	0.5	4CH_quick_guide.pdf	0.6 MB
RVH1004D/1008/1016 Quick Start	0.6	8CH-16CH_quick_guide.pdf	1 MB
CPN103	1.1	CPN103_Manual_V1.1.pdf	2.87 MB

MPEG2 / Wavelet DVR Manual's
DVR's Model	Version	Download	File Size
CPD500W	1.2	CPD500W.pdf	4.0 MB
CPD500	1.2	CPD500.pdf	2.0 MB
CPD571	1.0	CPD571.pdf	4.0 MB
AVC773W	1.2	AVC773W.pdf	2.0 MB
CPD576	1.0	CPD576.pdf	4.4 MB
CPD576W	1.0	CPD576W.pdf	2.0 MB
CPD577	1.0	CPD577.pdf	4.4 MB
CPD577W	1.0	CPD577W.pdf	4.4 MB

AP / Remote Software / Application Software / Client Software and (C.M.S) Software
Remote Application	Version	Download	File Size
Video Server E for CPD50X	1.0.6.9	VSE_1069.zip	4.66 MB
Video Server S for CPD57X	1.1.5.5	VSS_1155.zip	2.00 MB
MPEG4 Video Server	0.1.3.5	CPN102_0135.zip	4.50 MB
Video Viewer for CPCAM & AVTECH DVRS (CPD50X / CPD51X / CPD53X / CPD54X / CPD55X / AVC71X / AVC72X / AVC79X )	0.1.6.2	VideoViewer_Setup_M0162.zip	13 MB
Rayvision / ICatch DVR Remote Desktop for PC	0.6	DVRemoteDesktop.rar	35KB
Rayvision / ICatch DVR Remote Desktop for MAC	0.6	I_DVRemoteDesktop.zip	275KB
Video Viewer User manual	0.90	CMS.pdf	7.8 MB

Video Player for Backup Software
Video Player	Version	Download	File Size
MPEG4 DVR's Video Player Video Viewer	1.1.4.2	Video Player 1142.zip	1.4 MB
MPEG4 DVR's Video Player Video Server E	1.0.2.9	VSSplayer_1029.zip	1.4 MB

Network Setup & Phone Remote Surveillance Guides
Topic	Download	File Size
AVTECH DVR Network Setup For D-link router	Net_setup_dlink.pdf	2.5 MB
AVTECH DVR Network Setup For Linksys router	Net_setup_linksys.pdf	2.6 MB
Rayvision / ICatch Network Setup	X11_Netwrok_Setup.pdf	0.8 MB
Rayvision/ ICatch Android Phone App	X11Android.zip	23 MB
Rayvision/ ICatch Blackberry Phone app	X11Blackberry.zip	1.57 MB
Rayvision/ ICatch I-phone and I-pad Setup	X11Iphone_ipad.pdf	512 KB
Network Setup For AVTECH Video Viewer	Network_setup_video_Viewer.pdf	1.6 MB
Step by Step AVTECH Local Network setup	Local_network_setup.pdf	1 MB
Email notification setup For AVTECH	Email_settings.pdf	161 KB
GPRS Cell phone Setup & link	Cellphone_Setup.pdf	61 KB
GPRS remote surveillance w/ Java	GPRS_setup_en.pdf	72 KB
GPRS remote surveillance w/ Windows Mobile	Eagle_eye.pdf	616 KB
AVTECH Apple I-Phone Setup	Apple iPhone.pdf	485 KB
Eagle Eyes for Symbian mobile phones	EagleEyes_sy.zip	2KB
EagleEyes for BlackBerry® mobile phones 4.6 OS Devices and UP	EagleEyes_BB.zip	413KB
Eagle Eyes for All Windows® Mobile 6.0 OS Devices and UP	EagleEyes_CE.zip	1.38MB

IP Network Cameras
Topic	Download	File Size
AVP 211/AVP 212/AVP 212W Box	AVN204_212_manual_V1.0.pdf	5.1 MB
AVP 222 Zoom Dome	AVN222_manual_V0.9.pdf	6.2 MB
AVP 252/352 Outdoor IR	AVN252_352_manual_V1.0.pdf	5.2MB
AVP263 Zoom Outdoor IR	AVN263_manual_V1.0.pdf	8.2 MB

P.T.Z. & I/O Control
Topic	Download	File Size
AVP322/321 CPZ505/515	AVP322Z_321Z_manual_V1.0.pdf	1.4 MB
VC-853N	V850-10X.pdf	6.1MB
VC-861NH	SPEED DOME.pdf	657 KB
VC-8X02/VC8X12 Keyboard	Keyboard.pdf	3.3 MB
AVP101/CPZ211 Keyboard	AVP101_Manual_V1.2.pdf (	750 KB
Installation Tester	Tester_Installation_Manual.pdf	273 KB

Misc.
Topic	Download	File Size
CPD505HC/507HC hard drive installation	CPD505_507HC_HDD_setup.pdf	54 KB
CPcam DVR hard drive & USB compatible list	CPD50X_Device_Compatible_List.pdf	107 KB
CPcam camera lens angular view	Lens_Angular.pdf	18 KB
PAL / NTSC format switch	PAL_to_NTSC.pdf	116 KB
CPD50XHD Hardware Reset	50XHD_Hardware_Reset.pdf	399 KB
CPD507 Hardware Reset	507_Hardware_Reset.pdf	235 KB
CPD505 Hardware Reset	505_Hardware_Reset.pdf	235 KB
CPD503 Hardware Reset	503_Hardware_Reset.pdf	235 KB
CPD502 Hardware Reset	502_Hardware_Reset.pdf	209 KB
CPD501 Hardware Reset	501_Hardware_Reset.pdf	235 KB
CPD517/CPD515 Hardware Reset	CPD51x_hardware_reset.pdf	104 KB
CPD537/CPD535 Hardware Reset	CPD53X_Hardware_Reset.pdf	104 KB
CPD560/CPD561 Hardware Reset	560AS_561ASV_Hardware_Reset.pdf	170 KB
CPD514D Hardware Reset	CPD541D_Hardware_Reset.pdf	170 KB
DR040 Hardware Reset	DR040_Hardware _Reset.pdf	170 KB
CPA602 IR System	CPA_602.pdf	399 KB
Compression Connector	T0040_instructions.pdf	502 KB
BNC Crimp on 2-pieces	P0701_instructions.pdf	54 KB

Before contacting U.S. Security Solutions Tech Support, please make sure you have checked the operation manual first for quick solutions.

If you are still experiencing difficulties, feel free to contact our Tech Support Team.

Call us 1-508-967-0741 or E-mail us at Support@USSecuritySolution.net